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Title of the document

Returns Process

9.1 All returns of Goods can only be made, and will only be accepted by ECCS if they comply with the following: (a) prior authorisation must be obtained from ECCS. Such prior authorisation shall be given at ECCS’s sole discretion; (b) the request for the return must be made 24 hours before the delivery schedule date; 9.2 ECCS reserves the right to reject any Goods which do not comply with the conditions set out in Clause 9.1. If ECCS agrees to accept any Goods returned which are not in a saleable condition, ECCS reserves the right to charge the cost to the Customer of bringing the Goods into a saleable condition. 9.3 ECCS reserves the right to test all Goods returned as faulty and to return to the Customer (at the Customer’s expense) any Goods found not to be faulty. ECCS also reserves the right to levy an additional reasonable charge to cover the cost of such testing. 9.4 ECCS reserves the right to levy an administration charge in respect of the rotation of Goods and returns.

Return Policies

9.1 All returns of Goods can only be made, and will only be accepted by ECCS if they comply with the following: (a) prior authorisation must be obtained from ECCS. Such prior authorisation shall be given at ECCS’s sole discretion; (b) the request for the return must be made 24 hours before the delivery schedule date; 9.2 ECCS reserves the right to reject any Goods which do not comply with the conditions set out in Clause 9.1. If ECCS agrees to accept any Goods returned which are not in a saleable condition, ECCS reserves the right to charge the cost to the Customer of bringing the Goods into a saleable condition. 9.3 ECCS reserves the right to test all Goods returned as faulty and to return to the Customer (at the Customer’s expense) any Goods found not to be faulty. ECCS also reserves the right to levy an additional reasonable charge to cover the cost of such testing. 9.4 ECCS reserves the right to levy an administration charge in respect of the rotation of Goods and returns.